Program news
Standard Referrals coming December 1, 2023
The intent of the referral program is to introduce a partner when there is an unmet customer need. Standard Referrals are for customers in need of deployment or adoption assistance who do not qualify for, or have already received, FastTrack assistance. FastTrack Partner Community members will be expected to meet with the customer, understand their needs, and propose paid services.
Standard Referrals will be sent to partners beginning December 1, 2023. We are starting conservatively and will increase volumes in Q3 and beyond.
The referral process is the same for both Benefit and Standard Referrals, but the language will be slightly different. Partners can expect to:
- Receive a Referral Assignment Notification
- Accept the referral in FCU in Partner Center
The Partner Assignment Notification will then be sent to the customer, partner, and all others involved. Partners may differentiate Referrals in FCU using the Referral Source column. Standard Referrals will be marked as “Non-Benefit – Field” or “Non-Benefit – Campaign”.
Check out this Referral article if you have questions: KB-01492 · M365 Specialty Partner (powerappsportals.com)
Standard Referral requests will be submitted by the Microsoft field via the same channel as FastTrack Benefit Requests for Assistance. As part of this change, the FastTrack Request for Assistance form will be moving from the FastTrack Portal to Setup.Microsoft.com. Partners will no longer be able to submit RFAs.
If you are working with a customer, please continue to engage with them. There is no need to submit an RFA to continue your engagement or initiate a new engagement.
Reminder: Complete your Referral Profile in the Community Portal. If Language and Seat Size are not completed, a partner will not receive referrals.
FRP Incentive delivery notification - October Statements
FRP “October” statements for September achievements are now being processed. Delivery to partners was November 15, 2023.
Please download the FRP Incentive Statement Summary (https://aka.ms/FRPIncentiveStatements) for clarity by workloads as to what to expect in the statement.
If you notice a discrepancy between your records and statement, please submit a dispute via the Partner Support tool (https://aka.ms/PXPartnerSupport).
For more information, see the blog.
Events and training
Security Settings Management with Defender for Endpoint and Intune - Registration
Please join us for the Security Settings Management with Defender for Endpoint and Intune event on November 29, 2023. For details, read this blog post.
FastTrack: Your Guide Through the Forest of Purview IP and Insider Risk - Registration
Please join us for FastTrack: Your Guide Through the Forest of Purview IP and Insider Risk on December 6, 2023. For details, read this blog post.
Available on-demand
Click on the links below to view content on-demand.
Feedback focus
We want to hear your Ideas!
Submit your Feedback in the Ideas Forum
We are looking for your feedback on elements of the program where we can make your life easier or contribute to your success. Take a look through all the great ideas already submitted and UpVote the ones you think are great or add a new Idea if you don't see yours already listed.
Just to get you thinking, here are some examples:
- Do you still have questions about the new FPC Program and need clarification?
- Do you have an Idea for a new Knowledge article that would be super helpful to have?
- Would you like to see changes to how our program’s payment statements are delivered?
- Do you have a great idea that should be implemented in any of the QTM programs?
- Any thoughts for new or cool features to add to the FastTrack Partner Community Portal?
Note: Claims and the OSU-M365 Modern Work program are OSU processes, so we can no longer impact change in those areas
The following is the current Status of FY24 Ideas submitted to the Forum.
New Ideas submitted and needing your upvote
New Ideas with the highest upvotes
New completed Ideas submitted in FY24
New Ideas submitted recently and currently in-process
Workload news
Coming December 7, 2023: Q2 Microsoft 365 Product Connect for CSPs
Join this quarterly live webinar series to learn about the most relevant and important product news for Cloud Solution Provider (CSP) partners. Hear directly from the Modern Work team about new and upcoming product news, promotions, and program announcements that include Microsoft 365, Microsoft Teams, Security, Windows 365, and device management.
Register today using the link that corresponds to your region:
Advanced Billing Automation and Subscription Management Roadshow
Please participate in our exclusive Interactive Roadshow, where you can acquire valuable knowledge on how to improve the efficiency of handling licensing, billing, and tax management challenges.
Reserve a 60-minute meeting for your team to delve into the following topics:
- Streamline subscription provisioning and license management.
- Explore advanced billing automation for smoother and secured recurring business operations.
- Boost revenue with global payment options and enhance customer satisfaction with a user-friendly Self-Service portal.
Schedule your Exclusive Demo here!
Don’t miss the latest Modern Work digital events
November 29, 2023 and December 5, 2023 – Microsoft Teams Rooms Partner Sales Bootcamp
SMB Sales Bootcamp
- December 5-7, PT
- December 6-8, GMT
December 7, 2023 – Microsoft 365 Product Connect for CSPs | Q2
December 7, 2023 – Six Ways State Agencies Are Modernizing Technology
ICYMI – CSP Masters Windows 365 webinars available on demand
If you missed the recent CSP Masters Windows 365-focused webinars, we’re pleased to share that you can now access the content on demand! Visit our On-demand Digital Events page and select the SMB filter.
Windows 365: Selling Windows in the Cloud
Learn about Cloud PC and how it can solve your customers’ everyday hybrid work challenges. Find out how to position, pitch, and discuss opportunities with Windows 365. We also share use-case scenarios, partner profitability, and resources to help you get started.
Unleashing the Power of Cloud PC: Windows 365 for IT Pros
Watch this session for a technical deep-dive into how to best provision, deploy, and manage Windows 365 for your customers. Learn how to leverage Microsoft Intune and Microsoft 365 Lighthouse for simpler cloud desktop management with demos to illustrate real-world implementation. You will also get access to resources to help you get started.
Find more on-demand content
If you’ve missed one of our recent digital events or want to revisit an event you watched live, visit the On-demand Digital Events page on our website or the Readiness Hub to find all the latest digital events that are available on demand.
Don’t miss the NEW Copilot for Microsoft 365 digital event!
Post-Ignite, everyone is more excited than ever about Copilot – and how it’s poised to dramatically transform the way work gets done, empowering people to focus on more innovation and creativity, and unlocking a new wave of productivity growth.
Join us on December 5, 2023 to learn more about the new readiness hub that will greatly help with deployment, adoption, and usage of Copilot for Microsoft 365. You’ll also find out about the new adoption resources by persona, hero scenarios, adoption workstreams, and more. Admins will learn about the latest on data security and admin controls to ensure that the right policies are in place.
Register today
Cloud Endpoints Sales Bootcamp is right around the corner!
Endpoint solutions span from physical devices to virtual endpoints, while identity and security, compliant access to company data across devices, and unified management are increasingly crucial. Customers want the latest innovations and are looking to our partners to provide these solutions. Coming on December 6, 2023, the Cloud Endpoints Sales Bootcamp will help prepare you for your Cloud Endpoint customer conversations across Windows 11 Enterprise, Windows 365, Microsoft Intune, and Intune Suite. Join us to explore the latest value propositions, go-to-market (GTM) materials, and partner programs in the Cloud Endpoints solution play.
Register today
Documentation updates
Refreshed or new content
Terms and Conditions
Download the Terms and Conditions for current program details.
FastTrack Playbook
Visit the Playbook Change Log for a complete list of updates.
Service Description
Access the FastTrack Service Description.
