Happy FY24 FastTrack Partner Community!
We made it, closing out another great year with outstanding results as you can see below. This success is the result of your hard work, investment in, and dedication to helping our customers realize value from their Microsoft cloud investments.
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Influenced Revenue
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$3B
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MAU Growth
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47M
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Net Paid Seat Adds
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30M
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Customers Engaged
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11K
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New CPOR claims
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42K (+62% YoY)
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Average workload usage
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59%
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I want to thank the 60+ partners from across the globe who submitted nominations for our inaugural FastTrack Ready Partner of the Year award. It was inspiring to see the many customer success stories and compelling examples of how you all make use of FastTrack in your business and your customer interactions. Congratulations to the FY23 winner, Dell Technologies!
It can be surprising to look up after Q4 close and realize it is July and, at least in the northern hemisphere, that summer has arrived. Kids are out of school, families are taking their annual holidays, and everyone is looking for a minute to catch their breath after the scramble that is June at Microsoft. I hope that each of you will find some time to relax, recharge and reset as we step into FY24.
We, on the program team, have finished updating our strategies and planning for the new year and are busy preparing for the launch, in alignment with our friends in OSU, of the revised program on October 1, 2023.
We have shared information about the key changes to our program for the new fiscal year, with the biggest change being our value proposition. We are moving away from the transactional incentive model and will focus on joint value creation moving forward.
This will be accomplished through increasing the volume and quality of our partner referrals, simplifying and streamlining the FastTrack Benefit, and being intentional in setting expectations with customers and Microsoft field that our partners have fantastic paid service offerings that our customers will benefit greatly from.
Our FPM team remains focused on building and maintaining relationships with you, our partners. They are working with you to identify opportunities for growth and customer value recognition while helping ensure you are prepared for the new program year and the changes on the horizon.
We are not slowing down on our readiness and enablement activities. We have a full slate of workshops and training opportunities on tap for the quarter ahead. The support, payment, and digital experience teams remain focused on delivering a robust roadmap of platform, data, and tooling improvements to further integrate our programs into Partner Center while providing rich data, useful reporting, simplified statements, and a streamlined experience. In short, we are full speed ahead and excited for the year ahead.
The FastTrack Partner Community is vital to success of the M365 business, and I want to thank each of you for the partnership and dedication you have offered this past year. I look forward to partnership and success in FY24.
Patric Grimwood
Principal PM Manager
Program news
FRP Incentive Delivery Notification - June Statements
FRP “June” statements for May achievements are now being processed with delivery to partners on July 14, 2023.
Please download the FRP Incentive Statement Summary (https://aka.ms/FRPIncentiveStatements) for clarity by workloads as to what to expect in the statement.
If you notice a discrepancy between your records and statement, please submit a dispute via the Partner Support tool (https://aka.ms/PXPartnerSupport).
For more information, see the blog.
Visit the FastTrack Blog
Please visit the FastTrack Blog in the Tech Community for Advanced Deployment Guides (ADGs) content. The articles provide resources on how to use ADGs when deploying various workloads with customers. Feel free to forward the blog to the appropriate team members at your organization. To receive notification of new articles, select the Follow button at the top right of the page.
New QTM Microsoft 365 Customer Success Offer coming soon and sign-up for office hours
We are excited to share high-level information on the new QTM Microsoft 365 Customer Success Offer that will launch in a few weeks. We are still finalizing program details and will share the specifics when we launch. Until then, here are the highlights:
- Microsoft identifying customers for FRPs to help leverage the full value of O365 E3 through accelerated adoption.
- Customers own licenses and would benefit from additional deployment assistance.
- This is a voucher program and customers will be offered up to a certain amount for deployment services with an FRP.
- Customers registrations will be done through QTM process.
- Action: Sign up and attend the Microsoft 365 Customer Success Voucher Program Office Hours on August 2, 2023, to learn more and ask questions.
Events and training
Available on-demand
Click on the links below to view content on-demand.
Workload news
Preparing for the Business Applications AI opportunity
In his latest blog post, Keith Overa, Sr. Product Marketing Manager, Business Applications, shares insights into how AI advancements in Dynamics 365 and Power Platform Copilot represent significant opportunities for partners to differentiate their offerings and become trusted advisors to their customers as leaders in AI innovation.
Learn where you can find the latest news, updates, and resources to ensure you’re up to date.
Check out Keith’s blog post.
ICYMI – Introducing Microsoft 365 Copilot: The AI-Powered Future of Work
If you missed our June 22, 2023 webinar, Introducing Microsoft 365 Copilot: The AI-Powered Future of Work, you can now catch it on demand! Watch today to learn more about Microsoft 365 Copilot and how it works and find out how you can help your customers prepare to put the power of AI to work for their businesses.
Discover how to make the most out of this opportunity and get your customers ready for Copilot.
Watch the June 22, 2023 Copilot webinar on demand
Find more on-demand content
If you’ve missed one of our recent digital events or want to revisit an event you watched live, visit the On-demand Digital Events page on our website or the Readiness Hub to find all the latest digital events that are available on demand.
Microsoft Entra expansion, Azure AD renaming, and more announced
On July 11, 2023, Microsoft announced the next milestone in our expanded vision for the unified secure access. We’re now expanding the Microsoft Entra portfolio into the Security Service Edge (SSE) category with the launch of two new products, Microsoft Entra Internet Access and Microsoft Entra Private Access. The renaming of Azure Active Directory (Azure AD) to Microsoft Entra ID was also announced.
Read today’s Microsoft Security blog post to learn more about these announcements and more innovations in Microsoft Entra.
IDC names Microsoft leader in worldwide corporate endpoint security market share
We’re proud to share that Microsoft is ranked number one in market share in the IDC Worldwide Corporate Endpoint Security Market Shares report, 2022. More customers choose and trust Microsoft Defender for Endpoint to defend their multiplatform devices than any other vendor.
We believe that offering customers tailored endpoint security offerings and product experiences to meet their unique needs is critical in empowering defenders. That is why our portfolio spans from offerings for enterprise to small and medium businesses (SMBs). With the launch of Microsoft Defender for Business last year, we extended many of the enterprise capabilities to SMBs, in a solution that is affordable and easy to use. We are grateful to our customers and partners for choosing Microsoft as the most trusted endpoint security provider worldwide.
Next steps:
Modern Work GTM Pre-Day content now available on demand!
We’re excited to announce that content from our Modern Work GTM Pre-Day event is now available on demand! Watch sessions from the Co-sell with Microsoft track or the Sell through CSP track – or both – to get a comprehensive picture of the go-to-marketing priorities and initiatives Microsoft Modern Work has planned for FY24.
Visit the Microsoft 365 Readiness Hub to access the content:
Microsoft 365 Lighthouse just got an exciting new update!
We’re excited to introduce the new Sales Advisor capability within Microsoft 365 Lighthouse! Fuel your business growth, reduce the cost of sales, optimize customer engagement, and provide scalable managed services to your customers – all powered by advanced AI-driven customer insights.
Next steps
Documentation updates
Refreshed or new content
Terms and Conditions
Download the Terms and Conditions for current program details.
FastTrack Playbook
Visit the Playbook Change Log for a complete list of updates.
Service Description
Access the FastTrack Service Description.
