Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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Historical usage data
Suggested by Leslie Dunlop – Needs Votes – 2 Comments
We'd like to be able to run historical usage data report from tenant insights in Partner Center with usage each month for all the workloads along with the date claimed. We have visibility in partner center, but we have to go to a specific customer and then click on the graph by workload, similarly to FTOP. -
Data health - new FTOP report and update cycles
Suggested by Stefan Haffner – Completed – 3 Comments
It would be great to add information about the update cycles and the last updated timestamp to the reporting - especially with regards to data health.
It is sometimes hard to figure out how up to date the reporting data is. -
Custom fields in FTOP - Services Usage report
Suggested by Leslie Dunlop – Rejected – 0 Comments
For our customers in FTOP, we'd like the ability to add a couple of custom fields where Partners are able to enter information specific to our organization. For example, customer IDs that is specific to our organization, region, sales rep, etc. and the ability to include that that information with the service usage report. This would simplify the process to run targeted campaigns within our organization. -
Adding POE Download link in Partner Center CPOR Section
Suggested by Ayman Samir – Completed – 0 Comments
To make sure that the most recent POE is used, in the Partner Center > Incentive | Customer Claim Section, include the POE document direct download link with the latest version of the file. -
FCU and FRP Dashboard Updates
Suggested by Ayman Samir – Completed – 2 Comments
The FRP Dashboard view in FCU has a smaller scale and size that less comfortable to navigate the report. A full screen option would be helpful to improve the visibility and usability of the report. -
FTOP Contact Data
Suggested by Julius Heise – Completed – 2 Comments
Dear all, it seems that the contact information attached to FastTrack customers is often very much outdated from the Microsoft side. Positions like Account Manager, Customer Success Manager etc. are seldomly attached to the correct people. I know that people, positions and responsibilities change quickly at Microsoft but I would really appreciate if an effort could be made. Otherwise the contact information are worthless. Thanks indeed! -
Data Health on FTOP Reporting
Suggested by Winne Carrisa – Completed – 2 Comments
As per my knowledge on November 2021 "Overall Status" was not required to be updated anymore. Could you take it out from Data Health indicator so that it wont reflected on the overall equation of data health compliance score? -
Ability to reopen closed FRP tickets
Suggested by Vanitha Murugesan – Completed – 1 Comments
Hello,
I had earlier opened a support ticket with FRP help which was set to a resolved status. However the problem continues so i added a comment to the ticket . However the ticket is still in a closed ticket. Please enable the ability to partner to reopen closed tickets or wait for confirmation from partner to close a ticket
Thanks,
Vanitha -
Bring back the original FRP dashboard
Suggested by Marc Saab – Accepted – 2 Comments
Bring back the original FRP dashboard into partner center.This is an important feature for our program and without it we are blindsided.Please, please, please, whomever is the product manager for this function, we need the original report back, with all the tabs and filters.The data source for this report stopped working since November 2023, and now is back again without the latest refresh and only showing 3 reports.Please do not neglect partners, if the tool is working don't break it! -
Voucher eligibility
Suggested by Sebastian Baca – Needs Votes – 2 Comments
Ability to see eligible vouchers for customers where we have CPOR registrations.