Suggested by John Francis – Rejected
the engine that you run behind the scenes when we as partners submit a client for workshop eligibility is great.. but when it comes back with a workshop as being ineligbile, it would be great if partners could submit for an exception to the rejection. sometimes the numberic analysis you do and the customer requirements dont make good sales sense.. for example, we couldnt get a client a Secuirty worshiop for intune deployement because they didnt have any exchange installed... well they are a gmail client, and want to deploy intune first, and then eventually move gmail over...
would be great if we as partners could submit our own exceptions
Status details
Thank you for your feedback and apologies for the delay. We've been working with our internal team to provide you with a response and after our discussions we have identified these 2 aliases as the potential resolution path regarding your questions.
- MCAP Workshop Support
- Partners: See MCAP Help or email support@cloudaccelerator.microsoft.com
- MCI Workshop Support
- Partners: For support or to escalate a query, use the following steps:
- New requests: Create ticket in Partner Center Support for all queries.
- Support query escalations: See GetHelp or email your respective regions:
- Eocciesc@microsoft.com - EOC region
- Locciesc@microsoft.com - LOC region
- Apoccies@microsoft.com - APAC region
- naoccies@microsoft.com - NAOC region
- Partners: For support or to escalate a query, use the following steps: