Suggested by Josh Elmore – Completed
Viva:
- Product Feedback: Will want a SME for Connections when they make progress in the future. It's a very heavy lift.
- Connections takes significant effort when a customer's SP is not set-up properly.
- Customer Blocker: Savvy leaders know that big value is locked behind premium licensing so customers don't want to pull the trigger till they can go all in and realize all the value.
- Completing a POC with a customer is key to making traction here.
- Customer Blocker: Technology innovators are interested, and CIOs are where traction is being made. IT teams are overwhelmed and don't want another thing on their plate. Blocking internally to the HR decision makers as it's just going to come back and put more work on their plates.
- Customer Blocker: Customers have no idea that Viva is part of their licensing SKUs so they
- Customer Blocker: Had a customer with a competiting learning management tool (safeschool) already in place, Microsoft product is more expensive and deployment costs didn't make a lot of business sense.
Status details
Thank you for the great feedback. This has been passed on to the relevant Partner Delivery and Product teams for review and will help drive Product and Partner strategy moving forward. We appreciate the insights and invite additional feedback/insights in the future