Program news
SMC Intune Go Back Campaign
FastTrack is working in collaboration with the SMC segment and inviting customers with Intune usage below 15% to Microsoft hosted customer webinars. This will allow customers to learn the business value of Intune and best practices to deploy and manage.
The goal of the campaign is to help customers realize the full value of their investment in M365 and Intune. This also benefits partners with new business opportunities by supporting customers to fully deploy while better positioning for seat expansion and upsell. Through collaboration with the SMC segment, FastTrack Partners will build rapport and trust with Microsoft sellers and be introduced to more customers.
Customer webinar dates:
- September 19 and 26, 2023 - 11:00 AM HKT/10:00 AM PT [Asia]
- September 20 and 27, 2023 - 11:00 AM CET [EMEA]
- September 21 and 28, 2023 - 11:00 AM PT [Americas]
See Yammer post for full details.
Update - Voucher Redemptions
For Awareness - Voucher Redemption Update for Modern Work Deployment Offer & M365 Customer Success Offer
We have updated Voucher Redemptions in the Partner Community Portal. There is now a specific item in the drop-down to select voucher redemptions; it will allow you to track the status of your voucher redemptions. Voucher redemption process documents are being updated.
Below are short step-by-step instructions:
- Go to Partner Community Portal
- Select Registrations, Redeem Voucher
- Select My Voucher Redemptions, then Click +Create
- Select Search icon on Program Membership. Choose the applicable program for the voucher. All vouchers are under FastTrack Ready Partner
- Fill out all boxes and select Next
- Based on the program you selected, the Portal will display the link to the SOW template for initial redemption, or POE template for final redemption.
- Download the template, fill it out, and sign with your customer.
- Upload the SOW (initial redemption) or POE (final redemption) and Submit.
- After creating the voucher redemption, track the status on the Voucher Redemptions page. The status will be Received until the Registration team approves it.
Microsoft Teams Phone Advanced Deployment Guide update
The Microsoft Teams Phone Advanced Deployment Guide has a new feature that speeds up phone number assignment.
This feature will display all phone numbers available in the organization and let customers select the users they want assigned to each phone number. The guide will only allow the selection of users who have a Microsoft Calling Plan license but don't have a phone number assigned. Note: This addresses a common customer pain point experienced when completing these actions in the Teams admin center.
To see this feature, visit the Advanced Deployment Guides & assistance page in the Microsoft 365 admin center and select Plan and implement your Microsoft Teams Phone deployment.
Customer Referrals Knowledge Articles
As we redefine customer referrals to partners this year, we have updated the following articles on the Knowledge Base:
Please let your FPM know if you have any questions or feedback.
Events and training
How to Migrate from ADFS to Microsoft Entra ID - Registration
Please join us on September 21, 2023, and learn how to successfully migrate from ADFS to Entra ID. During the call, we will cover how to build customer intent, and the benefits of an improved security posture and better user experience.
This session will be hosted by Microsoft Security Engineering subject matter experts who will share best practices, technical insights, content, resources, why other customers have moved, and what to keep in mind to successfully migrate from ADFS to Microsoft Entra ID.
Register:
FY24 Q1 Migration Office Hours - Registration
Please join us on September 27, 2023, for the FY24 Q1 Migration Office Hours. During the call, you will learn how well the Migration Benefit fits your customers’ needs, the progress of Tenant-to-Tenant Migration evaluations, and partner support plans and myths. We’ll add a six-month roadmap and open the session up for questions and feedback.
Register here:
Streamlining Endpoint Management with Intune: A Partner's Guide to FastTrack - Registration
Please join us for the Streamlining Endpoint Management with Intune: A Partner's Guide to FastTrack on September 28, 2023. During the call, we will update partners on the latest Intune advancements, enhance partner understanding of the FastTrack Intune playbook and automation wizard, and provide insights into the partner call-to-actions following the Intune customer webinar.
Register:
Available on-demand
Click on the links below to view content on-demand.
Feedback focus
We want to hear your Ideas!
Submit your Feedback in our Ideas Forum
With Q2 almost upon us we are looking for your feedback on elements in the program where we can make your life easier or contribute to your success.
Our thanks to those have who have already submitted really some great ideas! The teams are busily evaluating how many can be implemented in Q2 to contribute to your FY24 success.
Idea with the highest upvotes
New completed Idea submitted last month
New submitted ideas this month and currently in-review
New ideas submitted and needing your upvote
IDEA examples:
- Do you have an Idea for a new Knowledgebase article that would be super helpful to have?
- Would you like to see changes to how our program’s payment statements are delivered?
- Do you have a great idea that should be implemented in any of the QTM programs ?
- Is there a tweak that would make the form easier to use in the PXPartnerSupport portal?
- Any thoughts for new or cool features to add to the FastTrack Community Portal?
Note: Claims and the OSU-M365 Modern Work program are OSU processes, so we can no longer impact change in those areas
Workload news
Learn how to enhance your customers’ meeting experiences with Teams Premium
Register now to join our experts on October 11, 2023, for a sales-focused Microsoft Teams Premium webinar. Get a refresher on Teams Premium features and learn how they can enhance meeting experiences and add value in different customer use cases. Review best practices from real customer scenarios for driving adoption and explore the partner opportunity.
Choose from two options:
ICYMI – Watch our latest Copilot webinar on demand
If you missed our recent Microsoft 365 Copilot digital event, you can access the content on demand! If you’re curious about how to get started with AI and what it means to be AI-ready, you’ll want to check it out. During this session, you’ll explore:
- How to build your foundational understanding of AI
- Services opportunities around Microsoft 356 Copilot
- Getting customers ready for Microsoft 365 Copilot
Watch today!
Find more on-demand content
If you’ve missed one of our recent digital events or want to revisit an event you watched live, visit the On-demand Digital Events page on our website or the Readiness Hub to find all the latest digital events that are available on demand.
Access Modern Work GTM Pre-Day and Inspire content on demand
If you missed this year’s Modern Work GTM Pre-Day and Microsoft Inspire, content from both events is available on demand. Watch Pre-Day sessions from the Co-Sell with Microsoft track and the Sell through CSP track, along with those from the main Microsoft Inspire event, to get a comprehensive picture of the go-to-market (GTM) priorities and initiatives for Microsoft Modern Work in FY24. Visit the Microsoft 365 Readiness Hub to access Pre-Day content:
Check out our Modern Work at Inspire page to find main Inspire session content and links to key resources from both Pre-Day and Inspire sessions.
Coming next week: Microsoft Copilot Sales Bootcamp
The Microsoft Copilot Sales Bootcamp starts next week! This multi-day partner event addresses the new era of AI across the Microsoft Cloud. We help demystify AI and Copilot by covering the narrative, customer conversations, and technical requirements to take advantage of the AI opportunity. Discover how to make the most of this opportunity and get your customers ready for Copilot.
Dates and times for Azure and Business Applications:
- September 19-21, 9:00-10:30 AM, Pacific Time
- September 20-22, 9:00-10:30 AM, London Summer and India Standard Time
Dates and times for Modern Work:
- September 27, 9:00-10:30 AM, Pacific Time
- September 28, 9:00-10:30 AM, London Summer and India Standard Time
Be on the lookout for additional deliveries for LATAM, EMEA, and APAC with closed captioning supporting 11 languages.
Register to enroll today!
Documentation updates
Refreshed or new content
Terms and Conditions
We are pleased to be able to share the new FastTrack Partner Community Terms & Conditions https://aka.ms/FastTrackPartnerCommunityTerms
Download the Terms and Conditions for current program details.
FastTrack Playbook
Visit the Playbook Change Log for a complete list of updates.
Service Description
Access the FastTrack Service Description.
