FCU: FastTrack Centered UX (FCU) Overview

In this article: Overview | Accessing the FCU| Glossary | Partner Support

FastTrack Centered UX (FCU) Overview​

The FastTrack Centered UX (FCU) is the environment to:

• View tenant usage and potential earnings for claims submitted using an MPN.
• Accept and manage Referrals.
• Manage customer information.
  • Create, update, and review Status Notes.
  • View and update Service Status.
  • Create and update Contacts."

Accessing the FCU​

1. Log in to Partner Center.
2. Select Dashboard.
3. Select the Insights tile.
4. In the left navigation, select FastTrack.

Glossary​

Customer vs. Tenant vs. and Service vs. Workload

• Customer refers to the school, company, or organization that purchased the Microsoft 365 service(s). We typically refer to a customer by their name, for example, Contoso, Inc., Maple University, or Microsoft Corporation. The customer is often equated as the top parent identification (TPID), which is often the identifier for a customer that is referenced.

• Tenant refers to the logical grouping of services (and the data stored in those services) that the customer has purchased. We refer to a tenant by the tenant name (contoso.onmicrosoft.com) or the tenant ID (a GUID). Some customers only have one tenant. However, a customer can have multiple tenants.

• Service and Workload are used interchangeably to describe the Microsoft 365 service the customer has purchased licenses for from Microsoft.

Partner Support​

Need support? Review Partner Support Tool: How to use resources or submit a request to FRPHelp.