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Viva Prospective Customers: Low Adoption/Deployment Due to Licensing Costs & Concerns
Suggested by Christine Esterling – Needs Votes – 1 Comments
We're seeing trends throughout our customer base that I wanted to share. For context, we're a participant in multiple MSFT Partner Programs including Solutions, FastTrack, ECIF, etc.We have continued to see interest from customers in Viva/Employee Experience as a whole, but conversions from demos/discovery/MCI workshops is limited largely due to two things:- licensing costs
- deployment effort and costs
- FastTrack benefits includes the deployment of certain workloads/modules, but many customers are lacking the internal resources to deploy these solutions themselves, which ultimately leads to pro services deployment costs with a partner; then resulting in conversations around CY23 budget constraints for a platform viewed as 'nice to have' not 'need to have' - when having to choose between a security deployment and Viva, security wins every time
The pullback on ECIF/PIE funding has led to stalled opportunities, this program was key in helping drive customers to pilot (used to supplement the customer investment and ultimately showcasing the value of the solution within the organization.I'm happy to provide additional insight / information, please feel free to reach out with any questions. -
I would like to request that the Japanese language version of the MDO attack simulator be enhanced.
Suggested by yuki mori – Needs Votes – 3 Comments
I would like to see more types of e-mails and videos, as the current Japanese language support makes it difficult to proceed with customers. -
Teams translation should be globally available to every user
Suggested by Jeremy Deschner – Needs Votes – 0 Comments
When I go from my Teams environment to Microsoft Teams environment I am logged in as a guest. However I lose the ability to right click on messages and choose "Translate" or set my browser to automatically translate to English.Microsoft's environment is meant to be a global environment. Even though I speak, and read Japanese, it is much more efficient to have everything popped into English. It's less stressful and cuts down on mistakes due to misinterpretation.I am talking about the Microsoft Japan Teams environment but I think all MS environments worldwide should have instant translation ta make the data more accessible to people that are not native language speakers for that region. -
ADG Notes and Data exportable as a PowerBI page
Suggested by Jeremy Deschner – Needs Votes – 1 Comments
For the Advanced Deployment Guide I suggest adding a Notes section next to each tab.The notes should include things like "Submitted to Change Control date", Who is responsible for the task and let it tag that person in chat or in email like a Facrbook tag does.Furthermore all the notes from the tasks like "Start date", "Who is responsible", "Completion date", "Change Control approval status" should all be able to be ported to a PowerBI page so the managers can look at the data and determine where bottlenecks are in each process.This would make ADG a powerful and appealing management tool and reporting tool for customer's IT managers. -
Ability to delegate call queue and auto attendant configuration to non-admin users - CDW
Suggested by Chip Stein – Needs Votes – 0 Comments
The ability to delegate call queue and auto attendant configuration to non-admin users. This was something mentioned a long time ago but I haven’t seen it deployed yet. We get this question all the time because XYZ PBX allows it and customers are used to it.
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