-
Need some FastTrack deck for Education customers
Suggested by Gabriel Gordon – Rejected – 0 Comments
It would be nice to have some FT decks customized for Education customers, with their jargon, wording, scenarios.
Gabriel -
Make it easier to register all workloads for a customer
Suggested by Jeremy Deschner – Rejected – 0 Comments
I have some customers that have self deployed and have already achieved 80% or more on some workloads. In order for our company to be a Value Added Service provider I would like for us to be their first point of contact for all issues in M365.
Currently if I want to register all the other workloads that are already 80% or more, I have to provide a signed POE or SOW, then a schedule, then more paperwork that may or may not be rejected. This is all time that we have to spend a company resource on instead of upselling.
If the workload is over 40%, we won't get any commission or incentive, so make it easier to register.
If we register all their workloads the added value to the customer is
1. It means the customer can easily use the remote guidance feature of FT
2. It puts our company in a really good position to upsell to E5 because there is no other vendor in the picture.
3. If all their solutions have top level support, they will not look at Google or other providers. -
CPOR for Power Apps?
Suggested by Marilyn Goodrich – Rejected – 1 Comments
Is there any plan to add Power Apps as a CPOR workload? -
MCI Workshops overview improvement
Suggested by Rens Ploegstra – Rejected – 1 Comments
Hi! As the MCI Workshops have been fully integrated into the Partner Centre i'd like to see a full overview of all the workshops in progress, and be able to filter these on: - active - canceled - completed with the funding amount in the overview. would this be possible? -
Incentive eligible SKUs listed in Ts & Cs
Suggested by LeeAnne Hughes – Rejected – 2 Comments
Can a list of incentive eligible SKUs be added to the FRP Ts & Cs? It would be helpful for FRPs to have them listed in the Ts & Cs to limit the confusion as there are SKUs that qualify for the FT benefit but not FRP incentives. For example, the G5 SKU is eligible for FT but not FRP incentives per OSU. Having something in writing FRPs can refer back to when unsure of eligibility would be greatly beneficial. -
Trial License for NextGen Windows Workshop
Suggested by Damla ER – Rejected – 2 Comments
For NextGen Windows Workshop, in order to get trial licenses that need to be worked on customer tenant for NextGen Windows Workshop, a button can be created in the actions column on the customer claims page for each customer who is eligible for the workshop and for which we make a claim, a button can be created in the background for this license purchase. -
Add Step-up Scenario for XXS to higher Bucket in T&C for FY22
Suggested by Han Weghorst – Rejected – 0 Comments
Hello,
We have several disputes about having a customer claimed in Bucket size XXS for a POC that is running. At time of claim the AU is over 20%.
In the current T&C this means a FRP will not be rewarded for supporting the customer achieving milestones in higher bucket sizes after additional licenses were purchased.
In this scenario the FRP is spending time to support the customer but will not get paid on this. This seems illogical and not fair.
Would like other FRP experiencing similar issues to like this idea, so MSFT Program Owners can update the T&C to become eligible for the effort spend. -
Want to add FastTrack benefits (FastTrack の特典対象追加の希望)
Suggested by Miyuki Narita – Rejected – 0 Comments
[Translated] Power BI is currently covered by FastTrack.
In addition to Power BI, Power Platform
I want you to add it to the privilege target.
Best regards.
--
現在Power BIが、FastTrackの対象となっています。
Power BIだけでなく、Power Platfrom を FastTrack の
特典対象に追加して欲しいです。
よろしくお願いいたします。 -
CPOR program feedback (submitted on behalf of FRP-Kraft Kennedy)
Suggested by Lynda Mahabir – Rejected – 0 Comments
There is no discernible protection for a partner after you provide the benefit. If we execute a justification exercise for SCI, or migrating to Teams or Intune, we should be able to maintain the customer association for a period of time. We are being usurped by LARs as the Partner Center criteria for picking between contested associations is a mystery and decided by uneducated, non-Microsoft employees. Partner Support is terrible, staffed by a team that has no clue what they are doing or how partners need Partner Center. -
RFA program feedback (submitted on behalf of FRP-Kraft Kennedy)
Suggested by Lynda Mahabir – Rejected – 0 Comments
We have not seen a single referral to us that had an incentive behind it in our 2 years with the program. We have only had one non-customer referral that actually responded to our reply and despite being told by FastTrack that the educational institution was indeed eligible for partner incentive (we asked because we knew they were not), we found out after executing the benefit that no incentive would be paid. For the referrals coming from existing customers, it is obvious that Microsoft Sales teams (or CSAs in particular) just point everything to FastTrack partner for free work even when situations are clearly not FastTrack eligible. Microsoft is burdening partners since their technical teams continue to be less and less useful. The FastTrack team seems to be co-conspirators in this operation and seem to not want to protect their partners any more than the balance of the Microsoft program.
FPC Program ideas/suggestions
Share insights/feedback, ideas and requests related to the FRP Program.