Share FRP program tools and Reporting feature requests, suggestions, ideas, and insights/feedback.
Please submit all support and access issues to https://aka.ms/PXPartnerSupport.

  • 0

    Lack of information

    Suggested by Rogerio Molina – Completed  – 2 Comments

    We don´t have access of the Portal informations Claims, we don´t have access to basics information kind of MAU evolutioin´s customer 
     
    We can´t to see how te be the status of the customer. We lost a lot of access data that has not yet returned and this is causing great difficulties for our relationship with Microsoft customers.

  • 0

    Partner Enablement Newsletter

    Suggested by Julius Heise – Completed  – 1 Comments

    Please distribute the Partner Enablement Newsletter via E-Mail to Partners that have signed up for it. Or if this is already the case, let me know where I can sign up for this Newsletter ;)

    Thanks Indeed!
    Julius 

  • 0

    New CPOR Claim Process feedback

    Suggested by LeeAnne Hughes – Rejected  – 0 Comments

    The new process is pretty simple and I am happy w/ the changes that were made.  It is a huge improvement over the previous process.  Kudos on that.

    My only feedback is that if the partner already has some workloads claimed for a customer and they are claiming additional workloads, the workloads claimed previously shows as claimed by another partner, when the other partner is themselves.  In my opinion, if the partner already has claimed workloads, it should just show the CLAIM ID by those services.  If a DIFFERENT PARTNER has claims for those workloads, then the previous statement would be accurate.

  • 0

    I want to check all customer information on FRP Dashboard（Service Usage page）

    Suggested by Waka Nodera – Completed  – 0 Comments

    I have a request regarding the service usage page of the FRP dashboard.
    Previously, I could see Service Usage for all customers.
    From this month it seems to have a filter with "IsCurrentMonth" = "true".
    I want to check the Service Usage of all customer like before.
    Please consider making it possible to check all customer information.

  • 0

    Support requests - include title and problem description

    Suggested by Sylwia Aderek – Completed  – 3 Comments

    Hello,

    I would like to request to include "Problem summary" in the topic of the email messages regarding specific tickets.
    Also if possible please include the problem description from submitted ticket as having couple tickets open it is hard to identify which case the response apply to.

  • 0

    PARTNER CENTER / Workshops based customer list

    Suggested by Damla ER – Completed  – 2 Comments

    In the Partner Center dashboard, we can provide customer-based workshop eligibility control. However, we cannot quickly and practically see which customers are eligible for which workshop. For this reason, encountering a customer screen on a workshop basis will make our work practical.

  • 0

    Insights in FCU for new RFAs

    Suggested by Samer Haque – Completed  – 5 Comments

    Since moving from FTOP to FCU, we have lost visibility to the usage across the customer's tenant when a new RFA is received. Our understanding is that once a successful CPOR claim is made, only after a certain period (8 days) will we get visibility to the utilisation of all the other workloads (where CPOR hasn't been claimed by another partner). This means we don't get the insights into the customer's usage till much later into the FastTrack engagement. Is the gateway team able to provide a snapshot of the usage across the tenant in the RFA notes? This will give us insights and better prepare for the kickoff and see what other conversations we can have to drive adoption across the tenant. This information used be available to us in FTOP - service usage reports prior to the move to FCU.

  • 0

    Feature Add Request: FCU Tenant Export

    Suggested by John Drane – Completed  – 2 Comments

    Please add an export function to the list of Tenants. We use Tenant workloads details as an input source to our sales campaign application to drive partner services collaboration on under-/unused workloads.

  • 0

    API connection or a way to connect to ftop data and export

    Suggested by Patrick Negrean – Rejected  – 1 Comments

    Hello, I'm very much interested in trying to automate the process of exporting data from FTOP. For example I'd like to be able to connect it to an excel or a Access DB or even a LOB app that might connect sales, the data from the clients and FT Managers. This way I could generate alerts when different thresholds are met (i.e usage, new workloads, etc...) Is there a way to do this? Thank you kindly!

  • 0

    Unclaimed and Milestone Opportunity

    Suggested by Jami Styx – Completed  – 2 Comments

    Within Power BI - Unclaimed and Milestone Opportunity tab can you please add customers TPID?
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