Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
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Ability to filter FRP Power BI Dashboards via MPN ID
Suggested by Sebastian Baca – Accepted – 1 Comments
Today, it is impossible to filter FRP Dashboards via MPN ID.
We operate globally, and we use many MPN IDs to register clients according to many factors. -
FCU and FRP Dashboard Updates
Suggested by Ayman Samir – Completed – 2 Comments
The FRP Dashboard view in FCU has a smaller scale and size that less comfortable to navigate the report. A full screen option would be helpful to improve the visibility and usability of the report. -
FRP Dashboard/Partner Center usage accuracy
Suggested by Asif Vasa – Completed – 0 Comments
I am writing to bring your attention to an issue that we have been facing for several years in the FRP dashboard/PC. It has come to our attention that some customers are showing 100% usage, even though they have not deployed the corresponding workloads to that extent. This issue has hindered our efforts as partners to drive customer usage and has resulted in us being unable to receive incentives for the work we do. To overcome this challenge, we request more precise and accurate usage numbers for these customers. -
Provide reports for Badges acquired.
Suggested by Adriana Blue – Completed – 2 Comments
Hello,I would like to request a report to view my organization users that acquired a sales or Tech badges around Teams rooms and meetings. This will allow us to track and ensure we meet the program requirements around badges. -
Fast Track Portal - is unsigned
Suggested by Stefan Haffner – Accepted – 2 Comments
When accessing the portal you have to give permissions and get a screen that tells you to approve the permissions request for the app from an unverified publisher. I would be great if Microsoft could ensure that the Portal is coming from a verified publisher. A security conscious organization might not be happy with allowing access to apps from un unverified publisher. -
Enhancing Claim Management Process in Partner Center
Suggested by Asif Vasa – Completed – 1 Comments
When another partner files a claim, the contact person listed as a partner is notified. However, it would be beneficial to have a filter in the "customer claims" tab, such as "needs action," that allows us to track customers who require additional information and ensures that everyone in the organization is notified. This would help us keep track of the necessary steps and information needed to resolve claims efficiently. -
Certificate as FRP.
Suggested by Chie Kawaguchi – Completed – 1 Comments
I would like to issue a certificate as FRP.
We are sometimes asked for documents to prove that our partners are FRP, so we would be very grateful if we had official documents from Microsoft. -
MCI workshop approvals and exceptions
Suggested by John Francis – Rejected – 0 Comments
the engine that you run behind the scenes when we as partners submit a client for workshop eligibility is great.. but when it comes back with a workshop as being ineligbile, it would be great if partners could submit for an exception to the rejection. sometimes the numberic analysis you do and the customer requirements dont make good sales sense.. for example, we couldnt get a client a Secuirty worshiop for intune deployement because they didnt have any exchange installed... well they are a gmail client, and want to deploy intune first, and then eventually move gmail over...would be great if we as partners could submit our own exceptions -
New CPOR Claim Process feedback
Suggested by LeeAnne Hughes – Rejected – 0 Comments
The new process is pretty simple and I am happy w/ the changes that were made. It is a huge improvement over the previous process. Kudos on that.
My only feedback is that if the partner already has some workloads claimed for a customer and they are claiming additional workloads, the workloads claimed previously shows as claimed by another partner, when the other partner is themselves. In my opinion, if the partner already has claimed workloads, it should just show the CLAIM ID by those services. If a DIFFERENT PARTNER has claims for those workloads, then the previous statement would be accurate.
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I want to check all customer information on FRP Dashboard（Service Usage page）
Suggested by Waka Nodera – Completed – 0 Comments
I have a request regarding the service usage page of the FRP dashboard.Previously, I could see Service Usage for all customers.From this month it seems to have a filter with "IsCurrentMonth" = "true".I want to check the Service Usage of all customer like before.Please consider making it possible to check all customer information.