Please submit all support and access issues to https://aka.ms/PXPartnerSupport.
-
Add estimated Finacial earnings in partner Centre.
Suggested by Lerato Vilakazi – Completed – 0 Comments
Adding estimated earnings in partner center is important for fasttrack ready partners for several reasons. First, it helps partners to track their progress and performance against their goals and expectations. By adding their estimated earnings, partners can see how much they have earned, how much they are eligible to earn, and how much they need to earn to reach the next level of incentives. This can help them to plan their sales and marketing strategies, identify opportunities and challenges, and optimize their cloud business.
Second, it helps Microsoft to provide better support and guidance to partners. By adding their estimated earnings, partners can share their feedback and insights with Microsoft on the fasttrack program, the cloud solutions, and the customer needs and preferences. This can help Microsoft to improve the quality and relevance of the fasttrack benefits and resources, tailor the communication and engagement with partners, and address any issues or concerns that partners may have.
Third, it helps to ensure the accuracy and timeliness of the incentive payments. By adding their estimated earnings, partners can verify that their earnings are correctly calculated and reported, and that they match the actual customer adoption and usage of the cloud solutions. This can help to avoid any discrepancies or disputes that may arise between partners and Microsoft, and to ensure that partners receive their incentives on time and in full.
Therefore, adding estimated earnings in partner center is a crucial step for fasttrack ready partners to maximize their benefits and grow their cloud business. It is also a way for partners to demonstrate their commitment and alignment with Microsoft's vision and strategy for the cloud. We encourage all fasttrack ready partners to add their estimated earnings in partner center as soon as possible, and to update them regularly as their business evolves.
-
Adding POE Download link in Partner Center CPOR Section
Suggested by Ayman Samir – Completed – 0 Comments
To make sure that the most recent POE is used, in the Partner Center > Incentive | Customer Claim Section, include the POE document direct download link with the latest version of the file. -
Lack of information
Suggested by Rogerio Molina – Completed – 2 Comments
We don´t have access of the Portal informations Claims, we don´t have access to basics information kind of MAU evolutioin´s customerWe can´t to see how te be the status of the customer. We lost a lot of access data that has not yet returned and this is causing great difficulties for our relationship with Microsoft customers. -
Partner Enablement Newsletter
Suggested by Julius Heise – Completed – 1 Comments
Please distribute the Partner Enablement Newsletter via E-Mail to Partners that have signed up for it. Or if this is already the case, let me know where I can sign up for this Newsletter ;)
Thanks Indeed!
Julius -
Email notifications with RFA details sent to FRPs
Suggested by Sebastian Baca – Completed – 2 Comments
in FY23 referrals and RFA we used to get notifications email with the details of the RFA.
Can this be replicated in FY24 (in addition to the current updated process)?
Having the details helps since Partner Center has so many issues and it never works as expected since the new RFA process was introduced.
in addition, the email helped FRPs give validation of who we are and not having to reach out to the client "out of the blue". With the email, we can reply directly to the client and use the RFA details to validate our credentials as FRPs
-
FT Voucher Portal Interface
Suggested by Han Weghorst – Completed – 2 Comments
It is great to have a single portal to see the status of all FastTrack Vouchers.
We would like to share our thoughts on enhancing the View interface with:- A filter or search option to select specific Customers or VoucherID's- Showing the Expiration Date- Showing the Voucher Amount- Link to the templates to useFor the Export function it would be great if following data could be added to the exported data:- Customer Country- TenantID / TPID- Expiration Date- Voucher Amount- Submitter Name / EmailOn top of that we would like to have a second way to redeem vouchers, based on a Form, as not all our sellers can be granted access to his portalm, due to the size of our organisation. (There is a specific Idea for this already). -
FCU and FRP Dashboard Updates
Suggested by Ayman Samir – Completed – 2 Comments
The FRP Dashboard view in FCU has a smaller scale and size that less comfortable to navigate the report. A full screen option would be helpful to improve the visibility and usability of the report. -
FRP Dashboard/Partner Center usage accuracy
Suggested by Asif Vasa – Completed – 0 Comments
I am writing to bring your attention to an issue that we have been facing for several years in the FRP dashboard/PC. It has come to our attention that some customers are showing 100% usage, even though they have not deployed the corresponding workloads to that extent. This issue has hindered our efforts as partners to drive customer usage and has resulted in us being unable to receive incentives for the work we do. To overcome this challenge, we request more precise and accurate usage numbers for these customers. -
Provide reports for Badges acquired.
Suggested by Adriana Blue – Completed – 2 Comments
Hello,I would like to request a report to view my organization users that acquired a sales or Tech badges around Teams rooms and meetings. This will allow us to track and ensure we meet the program requirements around badges. -
Enhancing Claim Management Process in Partner Center
Suggested by Asif Vasa – Completed – 1 Comments
When another partner files a claim, the contact person listed as a partner is notified. However, it would be beneficial to have a filter in the "customer claims" tab, such as "needs action," that allows us to track customers who require additional information and ensures that everyone in the organization is notified. This would help us keep track of the necessary steps and information needed to resolve claims efficiently.