Product ideas/suggestions

I think that you could add somewhere in the release notes or give a Certificate of appreciation when a person tells MS about a Bug or a new feature they want on a product. I would give that out if their suggestion goes into production. 

I think these kinds of recognition or tip of the hat to people that help give clout in the Microsoft Community. 

We are a global company and a have a presence in Spain. There are other languages in Spain other than Spanish.

Catalan is one out of four official languages in Spain. Approximately 40% of the Spanish population live in areas with two official languages. Approximately 11 million people live in the Catalan language area. In offices and schools, Catalan is the dominant language.

Customer found an bug in the LAPS Preview intune policy.  Currently they have a case open but the main issue is that the reporting is faulty for manual rotation of the local admin password.  The device status shows pending but under the device overview toolbar it will pop up a blue bar that says active which in testing means it has in fact rotated the password but without a lot of testing nothing states that would be the case.  

Avatars and Filters are great consumer features, but on EDU and Corporate environments they are not welcome and can easily disturb meetings.

 

We would like to request policies on the Admin center to be able to disable or restrict the use of those components per group or tenant level.

A customer would like to forward incoming calls (or not) based on their origin. For example, forward if the call origin is external, but not if its origin is internal.

 

The current state is forward all or nothing, which is not the workflow some of their C-Suite members want.

1.  Have two separate sections of the Wizard, one for "Planning" and one for "Execution". These are almost there now, but they are not clearly defined.
2. Separate Planning\Execution stages better. Align these with your Microsoft Docs reference collection. Add hours or time to complete tasks.
   Example for Planning:
   1. Determine Objectives
   2. Inventory Devices
      1. Windows 10
      2. iOS\iPadOS
      3. MacOS
      4. Android
   3. Personal vs BYOD (can lead directly to Device Enrollment Restriction Profile
      1. Enrollment Strategies (currently not covered at all)
      2. On personal devices consider app configuration policies and app protection policies (this is the appropriate place to put these items for discussion. Not just out there randomly.)
   4. Cost and Licensing
   5. Existing Policies and Infrastructure
   6. Create a Roll-Out Plan & Communications
      1. Use your tools to automate the creation of email templates and timelines
      2. Once done, users will benefit from this a massive amount.
      3. Not even discussed in Fast Track Wizard. We (C1) provide a link to docs currently with almost no hep other than example templates.
   7. Support Help Desk and End User
      1. Add this to planning tasks. Super important.
      2. It's like we ran out of steam by the end and went... "ahhh, figure it out for yourselves".
3. Example Execution Steps
   1. Set Intune as MDM Authority (or at least provide PROOF in the Wizard that this is already done)
   2. Validate Custom Domain Name
   3. Add "Wizard" or "Pilot" groups - if you can automatically add Configs and Compliance Policies, you can add groups, all based on the choices the client made above.
      1. <Prefix>-Windows Devices
      2. <Prefix>-Android Devices
      3. <Prefix>-iOS Devices
      4. <Prefix>-MacOS Devices

There is more, but let's see if this points them in the right direction.

These are the questions Softchoice shared before the call - we only got through a few then SME George Waikem responded as seen here

Questions for VIVA Session

Out of the four VIVA workloads, where should we start the conversation? Answered

How and when should we connect to the other VIVA workloads to ensure that customers are not losing sight of additional VIVA Workloads and are not getting overwhelmed with the amount of information all at once? Answered

What are the excellent scoping questions for a VIVA engagement, especially when the customer approached for a non-VIVA engagement?

• Customer industry
• Current situation and challenges
• Customer Goals
• Success criteria
• VIVA licenses
• VIVA modules deploying
• Deployment approach (pilot group of users/Size)
• Deployment deliverables
• Deployment blockers or risks
• Deployment dates (timeline), constraints
• Scope of work
• Different stakeholders
• Roles and permissions

How to make sure we are inviting the right audience for the conversation?

Usually, the first kikoff call starts with the PM or whomever is leading the project on the customer’s end, including any other team members who would be interested/involved in onboarding process. After the initial call, you’ll have more understanding on the customer’s scope (as mentioned in the previous question) then you can target/include the right audience and technical people from both ends (a Global Admin, a Teams Admin and so on ..)

How is Microsoft approaching Viva Adoption for Customers who already have licenses?

The CSAM/Account team/CSM can answer this question

Can we see a demo or step-by-step approach and prepare accordingly to present to the customer?

The CSM team conducts VIVA Demos prior to the deployment stage. Joanne can work on including you on those demos

Is there an internal push @ Microsoft to send more Viva opportunities via referrals?

Joanne can take care of this question

What are the benefits statements we can use to drive the adoption?

Employee Experience and Engagement | Microsoft Viva

In what ways can we bundle the Viva conversation with other workloads to push for more adoption?

VIVA is built on top of our M365 workloads/services, and this is how you can rely on different VIVA pre-requisites (SharePoint Online, Teams, Exchange Online, Yammer, PowerBI etc.) in order to bundle the Viva conversation with other workloads to push for more adoption.