Share insights/feedback, ideas and requests related to the FRP Program.

  • 1

    MCI

    Suggested by Maurício Silva – Completed  – 0 Comments

    Please could you review the amount related to MCI workshop. It decreased a lot and turns imposible to be used.

  • 1

    MCI Workshops overview improvement

    Suggested by Rens Ploegstra – Rejected  – 1 Comments

    Hi! As the MCI Workshops have been fully integrated into the Partner Centre i'd like to see a full overview of all the workshops in progress, and be able to filter these on: - active - canceled - completed with the funding amount in the overview. would this be possible?

  • 1

    Links at Migration Benefit Site not working

    Suggested by Daniel Rohregger – Completed  – 2 Comments

    https://m365-specialty-partner.powerappsportals.com/knowledgebase/article/KA-01109/en-us

  • 1

    Incentive eligible SKUs listed in Ts & Cs

    Suggested by LeeAnne Hughes – Rejected  – 2 Comments

    Can a list of incentive eligible SKUs be added to the FRP Ts & Cs? It would be helpful for FRPs to have them listed in the Ts & Cs to limit the confusion as there are SKUs that qualify for the FT benefit but not FRP incentives. For example, the G5 SKU is eligible for FT but not FRP incentives per OSU. Having something in writing FRPs can refer back to when unsure of eligibility would be greatly beneficial.

  • 1

    Trial License for NextGen Windows Workshop

    Suggested by Damla ER – Rejected  – 2 Comments




    For NextGen Windows Workshop, in order to get trial licenses that need to be worked on customer tenant for NextGen Windows Workshop, a button can be created in the actions column on the customer claims page for each customer who is eligible for the workshop and for which we make a claim, a button can be created in the background for this license purchase.

  • 1

    Need work to permanently fix the workaround documented in KB-01109

    Suggested by Steve Olson – Completed  – 1 Comments

    In the following article, there's a super heavy workaround for EDU tenants that's displayed when you expand the "IMPORTANT! Special Process to Earn Incentives for EDU Workloads Claimed at 100% AU" section.  This is a labor intensive process for partners and needs to be fixed.  Can we prioritize work to permanently address this and remove the need for this workaround for EDU customers?

    KB-01109  · M365 Specialty Partner (powerappsportals.com)

  • 1

    Microsoft Viva incentive eligiblity criteria

    Suggested by FastTrack Referrals – Completed  – 1 Comments

    Dear Team,

    I share my feedback about the recent announcement on Yammer regarding Microsoft Viva incentives for FRP.

    I believe eligilbity criteria are too restrictive for customer and thus FRP to assit their customers; In particular the 150 Viva Insights licenses requirement to be eligible to the Microsoft Connections incentive whereas Connections is the only Viva module fully included in existing Office 365 plans.

    Among our 115 FastTrack customers, none (to my knowledge) purchase any of Microsoft Viva paid modules today so these new Viva FRP incentives don't create any new partner opportunity for us.
    Despites, we're assisting some customers within FastTrack benefits to deploy and adopt Viva Connections module and features of Viva Learning and Viva Insights which are included in Office 365 plans and don't require to purchase the add-on license.

    Alban

     

  • 1

    Viva Workloads in CPOR

    Suggested by Chris Radcliffe – Completed  – 2 Comments

    I think that FastTrack should include the Microsoft Viva Connections, Insights, Topics and Learning as workloads within CPOR association. Is there a forecast date when this update will be made?

  • 1

    Log a feedback on no MCAP to EDU customer especially for Malaysia, Indonesia & Philippines

    Suggested by Intan Nurbaizura – Completed  – 1 Comments

    Hi FT Program teams,

    Good days!

     I would like to bring to your attention that through our MCAP eligibility check on the MCAP portal for workshop nomination up to today on 20 Oct 2021, all our existing EDU customers from Malaysia (53), Indonesia (3) and Philippines (7) do not have entitlement to any of the 14 MCAP workshops. 
    M365 Accelerator Program (m365partneraccelerator.azurewebsites.net)

    This is a great opportunity loss not only to E5/A5 upsell possibilities for Microsoft, but also a potential revenue loss for FRP like Alfa Connections (63 x 14 x $3500).

    Seeking your assistance to look into this immediately as my teams ready to drive more MCAP in FY22.  Your help would be greatly appreciated.

    Thank you.

    Best Regards,
    Intan Nurbaizura Binti Mohd Zulhilmi | Operations cum FastTrack Assistant

     

  • 1

    Customer Satisfaction Survey for FT SME Interactions

    Suggested by LeeAnne Hughes – Completed  – 0 Comments

    Does the FTC send Customer Satisfaction Surveys to FRP customers?  If not, would this be something they would consider?  On occasion, we request a SME from the FTC.  Most times the customer has a very positive experience, but not always.  I feel it would be beneficial for the FTC to know who is doing a great job representing Msft and who may need a little additional training.
     
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