Share insights/feedback, ideas and requests related to the FRP Program.

  • 3

    Download statistic Skilling

    Suggested by Jenny Hidegård – Completed  – 4 Comments

    Hi,
    I would like to be able to download, to Excel, all individuals and their certifications.
    From all the Solutionsareas and to one Excelfile.
    Now I have to make several downloads and then merge them together manually.
     
    Thanks!
    Best regards
    Jenny Hidegård
    Exobe AB
    Sweden

  • 3

    Please include Transaction ID from FTR statements in payments

    Suggested by Teresa Heuke – Needs Votes  – 1 Comments

    Its very clumsy and difficult to identify Fasttrack payments (non OSU). A good idea would be either - 
    - include the Transaction ID from the statement in the payment text
    OR
    - include the MS invoice number in the statements (because this is being sent in the text of the payments)
    With that you will avoid a lot of questions when payments have been done and when they are received. 

  • 3

    MCI Payment Reduction - $1 000 - Not worth the effort

    Suggested by Lindy Love – Rejected  – 2 Comments

    Very hard to obtain buy-in from our business for technical billable resources to deliver a workshop for $1 000 when it was previously $3 000

  • 3

    MCI Workshops - Market C

    Suggested by Danilo Nogueira – Rejected  – 2 Comments

    Please, review the creation of Market C for MCI Workshops. The value is not enough to pay the effort.

  • 3

    Deployment Vouchers

    Suggested by Lindy Love – Rejected  – 1 Comments

    Good day Microsoft Team, To receive the true value of this program, it would be great to obtain a list of the clients who qualify, especially if we are the deployment partner assigned. We have attended multiple sessions, although have yet to see the real value of the program as when reaching out to the relevant MS Account Manager, vouchers are not being assigned and we, as the Partner, have no idea on the workflow nor process. Even if the MS Account Team email the customer and copy the partner, this would be a starting point. What email address is MS using to send to the client and which stakeholders within the client base is this being sent do as there are multiple stakeholders within the client portfolio.

  • 3

    FRP Details & Powerslides added to FT's FRP Reference Page

    Suggested by Jefferson Braga – Accepted  – 2 Comments

    Currently there is only one page with a single list of all the FRPs. https://cloudpartners.transform.microsoft.com/fasttrack-ready-approved-partners The request is that you Backlink that FRP list either directly to the FRP Website. Or that you provide a second page click where the FRP's Powerslides and/or Backlinks referencing the FRP's website is reference. Thereby further enhancing our relationship and backend references to one another. Also providing Customers with ease in viewing viable FRPs.

  • 3

    Make it clear what you're paying for Edge (Edgeに対する支払い対象を明確にしていただきたい)

    Suggested by FSI-DL-CustomerReferral FSI-DL-CustomerReferral – Completed  – 1 Comments

    I downloaded the incentive details from the FastTrack Ready Support site, but I don't know the customer name that led to the acquisition only by providing a gross amount for the amount earned in Edge.
    Internally, we conduct a department evaluation based on the customer name acquired, but at present we are troubled because we cannot evaluate it due to lack of information.
    (Even if Edge is good because the program ends, I would like you to include the customer name in the payment details in the future.




    FastTrack Ready Support (Incentive Statements)サイトからインセンティブの明細をダウンロードしましたが、Edgeでの獲得額についてはグロスの金額の記載があるのみで獲得へつながった顧客名が判りません。
    社内では獲得した顧客名を基に部所評価を実施しますが、現状では情報不足で評価ができないで困っています。
    (Edgeはプログラム終了するので良いとしても、今後も支払い明細には顧客名は含めていただきたいです。)

  • 3

    Need some FastTrack deck for Education customers

    Suggested by Gabriel Gordon – Rejected  – 0 Comments

    It would be nice to have some FT decks customized for Education customers, with their jargon, wording, scenarios.
    Gabriel

  • 3

    Summary & Contact of who submitted RFA

    Suggested by Sean Denton – Completed  – 0 Comments

    I think it would be a great idea to include a summary or a link that takes you to a summary of what the customer is looking to do around the specific workload(s) attached in the RFA. Many times it is the Microsoft AE submitting the RFA on behalf of the customer or being proactive in trying to push adoption of the specified workloads. It would help knowing who submitted the RFA from customer side or Microsoft side, how FastTrack was pitched to the customer (many times it is pitched as hands on and services focused) and what specifically the customer is looking for in regards to guidance around the workload(s).

  • 2

    Referral process improvements

    Suggested by David Nudelman – Completed  – 2 Comments

    The referral process is telling a customer, that we have been engaged for a long time and have CPOR for the workloads in question, that we are not endorsed for these workloads.
     
    If we have a CPOR claim, the process should stop there, the customer gets referred back to us.
     
    Also, during the request the customer asked us t be the designated partner. That should also bypass the referral workflow that is in place now. We were always told that the customer has the right to choose their partner.
     
    I believe the correct order should be:
    1. CPOR
    2. What the customer wants
    3. The referral workflow
    Also you should improve the language used in the program, it sounds very negative to partners.
     
    Customers new to FT with no valid CPOR claim should go straight to #3.
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